Privacy Policy

Last updated: July 26, 2025

Effective Date: January 1, 2024

Privacy at a Glance

What We Collect

Account info, fitness data, usage patterns, and technical information to provide our services.

How We Use It

To provide fitness services, track progress, improve our platform, and communicate with you.

Your Rights

Access, update, delete, or export your data. Control communications and privacy settings.

1. Introduction

Welcome to Extreme Fitness ("we," "our," or "us"). We operate a comprehensive fitness business management platform that helps personal trainers, fitness professionals, and gym owners manage their clients, create workout plans, track progress, and grow their businesses.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and related services (collectively, the "Services"). We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Personal Information You Provide

  • Account Information: Name, email address, phone number, profile photo, and account credentials
  • Professional Information: Business name, certifications, specializations, and professional credentials
  • Organization Details: Gym or studio information, branding assets, and business settings
  • Payment Information: Billing details and payment method information (processed securely by third-party payment processors)

2.2 Client and Fitness Data

  • Client Information: Names, contact details, fitness goals, health information, and progress photos
  • Body Measurements: Weight, BMI, body fat percentage, and other physical measurements
  • Workout Data: Exercise routines, performance metrics, and training history
  • Nutrition Information: Meal plans, dietary preferences, and nutritional goals

2.3 Automatically Collected Information

  • Usage Data: Feature usage, session duration, clicks, and navigation patterns
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Location Data: Approximate geographic location (if permitted)
  • Performance Data: Error logs, crash reports, and system performance metrics

3. How We Use Your Information

3.1 Service Provision

  • Create and manage user accounts and profiles
  • Generate personalized workout plans and exercise routines
  • Track fitness progress and generate reports
  • Provide nutrition planning and dietary guidance
  • Enable client management and communication features
  • Process payments and manage subscriptions

3.2 Platform Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Optimize platform performance and user experience
  • Conduct research and analytics

3.3 Communication

  • Send service notifications and updates
  • Provide customer support and assistance
  • Share product updates and educational content
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our platform, including cloud hosting, payment processing, email delivery, and analytics services. These providers are contractually bound to protect your information.

4.2 Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety and security of our users and platform.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data is encrypted in transit and at rest using AES-256 encryption
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Secure Infrastructure: Enterprise-grade cloud hosting with redundancy and monitoring
  • Staff Training: Regular security training for all team members

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain data processing activities
  • Restriction: Request restriction of data processing

To exercise these rights, please contact us at privacy@extremefitness.com or through your account settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill our legal obligations:

  • Account Data: Retained while your account is active and for 12 months after deletion
  • Fitness Data: Retained according to your preferences or legal requirements
  • Usage Analytics: Anonymized and aggregated data may be retained indefinitely
  • Legal Compliance: Some data may be retained longer to comply with legal obligations

8. International Data Transfers

Our services are hosted in secure data centers. If you are located outside the United States, please note that your information may be transferred to and processed in countries that may have different data protection laws.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. The updated policy will be effective when posted on our website.

11. Contact Us

Questions about this Privacy Policy?

Email: privacy@extremefitness.com

Support: support@extremefitness.com

Data Protection Officer: dpo@extremefitness.com

We typically respond to privacy inquiries within 30 days.

This Privacy Policy is part of our Terms of Service and governs your use of Extreme Fitness.